We take pride in our quality and craftsmanship. However, if you are not fully satisfied, you can request a return or exchange under the following conditions:
Eligibility:
Return/exchange request must be made within 7 days of delivery.
Item must be unused, unworn, and in its original packaging with certificates/tags intact.
Customised or engraved jewellery cannot be returned or exchanged.
Return Process:
Contact our customer care at [Your Email] / [Your Phone].
We will arrange an insured pickup or guide you on safe return shipping.
Once inspected, your refund or exchange will be processed within 7–10 business days.
Refund Method:
Refunds are issued to the original payment method. Shipping and handling charges are non-refundable.